@extends('layouts.admin')
@section('title', 'Agentes de Soporte')

@section('content')
<div class="max-w-4xl mx-auto space-y-6">
    <div class="flex items-center justify-between">
        <h1 class="text-xl font-bold">👥 Agentes de Soporte</h1>
    </div>

    {{-- Add Agent Form --}}
    <form method="POST" action="{{ route('admin.agents.store') }}"
          class="bg-gray-800 rounded-xl border border-gray-700 p-4 flex flex-wrap gap-3 items-end">
        @csrf
        <div class="flex-1 min-w-40">
            <label class="text-xs text-gray-500 block mb-1">Nombre *</label>
            <input type="text" name="name" required placeholder="Ej: Juan Pérez"
                class="w-full bg-gray-700 border border-gray-600 rounded-lg px-3 py-2 text-sm focus:border-indigo-500 outline-none">
        </div>
        <div class="flex-1 min-w-40">
            <label class="text-xs text-gray-500 block mb-1">Email *</label>
            <input type="email" name="email" required placeholder="juan@olo.run"
                class="w-full bg-gray-700 border border-gray-600 rounded-lg px-3 py-2 text-sm focus:border-indigo-500 outline-none">
        </div>
        <div class="w-36">
            <label class="text-xs text-gray-500 block mb-1">Rol</label>
            <select name="role" class="w-full bg-gray-700 border border-gray-600 rounded-lg px-3 py-2 text-sm focus:border-indigo-500 outline-none">
                <option value="agent">Agente</option>
                <option value="supervisor">Supervisor</option>
                <option value="admin">Admin</option>
            </select>
        </div>
        <div class="w-20">
            <label class="text-xs text-gray-500 block mb-1">Máx</label>
            <input type="number" name="max_tickets" value="20" min="1"
                class="w-full bg-gray-700 border border-gray-600 rounded-lg px-3 py-2 text-sm focus:border-indigo-500 outline-none">
        </div>
        <button type="submit" class="px-4 py-2 bg-indigo-600 hover:bg-indigo-700 rounded-lg text-sm transition">
            <i class="fas fa-plus mr-1"></i> Agregar
        </button>
    </form>

    @if(session('error'))
    <div class="bg-red-500/20 text-red-400 border border-red-500/30 rounded-lg px-4 py-3 text-sm">
        {{ session('error') }}
    </div>
    @endif

    {{-- Agents Table --}}
    <div class="bg-gray-800 rounded-xl border border-gray-700 overflow-hidden">
        <table class="w-full text-sm">
            <thead class="border-b border-gray-700 text-gray-500 text-xs uppercase">
                <tr>
                    <th class="px-4 py-3 text-left">Agente</th>
                    <th class="px-4 py-3 text-center">Rol</th>
                    <th class="px-4 py-3 text-center">Estado</th>
                    <th class="px-4 py-3 text-center">Tickets</th>
                    <th class="px-4 py-3 text-center">Activos</th>
                    <th class="px-4 py-3 text-right">Acciones</th>
                </tr>
            </thead>
            <tbody>
                @forelse($agents as $agent)
                <tr class="border-b border-gray-700/50 hover:bg-gray-700/30 transition">
                    <td class="px-4 py-3">
                        <div class="flex items-center gap-3">
                            <div class="w-9 h-9 rounded-full bg-gradient-to-br from-indigo-500 to-purple-600 flex items-center justify-center text-xs font-bold">
                                {{ strtoupper(substr($agent->name, 0, 2)) }}
                            </div>
                            <div>
                                <p class="text-white font-medium">{{ $agent->name }}</p>
                                <p class="text-xs text-gray-500">{{ $agent->email }}</p>
                            </div>
                        </div>
                    </td>
                    <td class="px-4 py-3 text-center">
                        @php
                            $roleColors = ['admin' => 'text-red-400', 'supervisor' => 'text-yellow-400', 'agent' => 'text-blue-400'];
                        @endphp
                        <span class="text-xs font-medium {{ $roleColors[$agent->role] ?? 'text-gray-400' }}">{{ ucfirst($agent->role) }}</span>
                    </td>
                    <td class="px-4 py-3 text-center">
                        <form method="POST" action="{{ route('admin.agents.status', $agent->id) }}" class="inline">
                            @csrf @method('PATCH')
                            @php
                                $statuses = ['available' => ['🟢', 'busy'], 'busy' => ['🟡', 'offline'], 'offline' => ['🔴', 'available']];
                                $current = $statuses[$agent->status] ?? ['⚪', 'available'];
                            @endphp
                            <button type="submit" name="status" value="{{ $current[1] }}"
                                class="text-xs hover:underline" title="Cambiar a {{ $current[1] }}">
                                {{ $current[0] }} {{ ucfirst($agent->status) }}
                            </button>
                        </form>
                    </td>
                    <td class="px-4 py-3 text-center text-gray-400">{{ $agent->tickets_count }}</td>
                    <td class="px-4 py-3 text-center">
                        <span class="{{ $agent->open_tickets_count > 0 ? 'text-yellow-400' : 'text-gray-500' }}">
                            {{ $agent->open_tickets_count }} / {{ $agent->max_tickets }}
                        </span>
                    </td>
                    <td class="px-4 py-3 text-right">
                        @if($agent->open_tickets_count == 0)
                        <form method="POST" action="{{ route('admin.agents.destroy', $agent->id) }}"
                              onsubmit="return confirm('¿Eliminar este agente?')" class="inline">
                            @csrf @method('DELETE')
                            <button class="w-8 h-8 rounded-lg bg-red-600/20 text-red-400 flex items-center justify-center hover:bg-red-600/40 transition ml-auto">
                                <i class="fas fa-trash text-xs"></i>
                            </button>
                        </form>
                        @else
                        <span class="text-xs text-gray-600">Con tickets</span>
                        @endif
                    </td>
                </tr>
                @empty
                <tr><td colspan="6" class="px-4 py-8 text-center text-gray-600">
                    No hay agentes. Agrega uno usando el formulario de arriba.
                </td></tr>
                @endforelse
            </tbody>
        </table>
    </div>
</div>
@endsection