@extends('layouts.admin')
@section('title', 'Tickets de Soporte — Admin')

@section('content')
    <div class="flex items-center justify-between mb-8">
        <h1 class="text-2xl font-bold">📋 Tickets de Soporte</h1>
    </div>

    {{-- Stats --}}
    <div class="grid grid-cols-2 md:grid-cols-4 gap-4 mb-8">
        <div class="bg-gray-900 rounded-xl border border-gray-800 p-4">
            <div class="text-3xl font-bold text-red-400">{{ $stats['open'] }}</div>
            <div class="text-gray-500 text-sm mt-1">Abiertos</div>
        </div>
        <div class="bg-gray-900 rounded-xl border border-gray-800 p-4">
            <div class="text-3xl font-bold text-yellow-400">{{ $stats['in_progress'] }}</div>
            <div class="text-gray-500 text-sm mt-1">En Progreso</div>
        </div>
        <div class="bg-gray-900 rounded-xl border border-gray-800 p-4">
            <div class="text-3xl font-bold text-green-400">{{ $stats['resolved'] }}</div>
            <div class="text-gray-500 text-sm mt-1">Resueltos</div>
        </div>
        <div class="bg-gray-900 rounded-xl border border-gray-800 p-4">
            <div class="text-3xl font-bold text-blue-400">{{ $stats['total'] }}</div>
            <div class="text-gray-500 text-sm mt-1">Total</div>
        </div>
    </div>

    {{-- Table --}}
    <div class="bg-gray-900 rounded-xl border border-gray-800 overflow-hidden">
        <table class="w-full text-sm">
            <thead class="bg-gray-800/50">
                <tr>
                    <th class="text-left px-4 py-3 text-gray-400 font-medium">Ticket</th>
                    <th class="text-left px-4 py-3 text-gray-400 font-medium">Asunto</th>
                    <th class="text-left px-4 py-3 text-gray-400 font-medium">Cliente</th>
                    <th class="text-left px-4 py-3 text-gray-400 font-medium">Producto</th>
                    <th class="text-left px-4 py-3 text-gray-400 font-medium">Prioridad</th>
                    <th class="text-left px-4 py-3 text-gray-400 font-medium">Estado</th>
                    <th class="text-left px-4 py-3 text-gray-400 font-medium">Fecha</th>
                </tr>
            </thead>
            <tbody class="divide-y divide-gray-800">
                @forelse($tickets as $ticket)
                    <tr class="hover:bg-gray-800/50 transition cursor-pointer"
                        onclick="window.location='{{ route('admin.tickets.show', $ticket->id) }}'">
                        <td class="px-4 py-3 font-mono text-indigo-400">{{ $ticket->ticket_no }}</td>
                        <td class="px-4 py-3 font-medium max-w-[200px] truncate">{{ $ticket->subject }}</td>
                        <td class="px-4 py-3 text-gray-400">
                            {{ $ticket->visitor_name ?? '-' }}
                            @if($ticket->visitor_email)
                                <br><span class="text-xs text-gray-500">{{ $ticket->visitor_email }}</span>
                            @endif
                        </td>
                        <td class="px-4 py-3 text-gray-400">{{ $ticket->product ?? '-' }}</td>
                        <td class="px-4 py-3">
                            @php
                                $pColors = ['low' => 'bg-gray-500/20 text-gray-400', 'normal' => 'bg-blue-500/20 text-blue-400',
                                            'high' => 'bg-orange-500/20 text-orange-400', 'urgent' => 'bg-red-500/20 text-red-400'];
                            @endphp
                            <span class="px-2 py-0.5 rounded text-xs {{ $pColors[$ticket->priority] ?? '' }}">
                                {{ ucfirst($ticket->priority) }}
                            </span>
                        </td>
                        <td class="px-4 py-3">
                            @php
                                $sColors = ['open' => 'bg-red-500/20 text-red-400', 'in_progress' => 'bg-yellow-500/20 text-yellow-400',
                                            'waiting' => 'bg-blue-500/20 text-blue-400', 'resolved' => 'bg-green-500/20 text-green-400',
                                            'closed' => 'bg-gray-500/20 text-gray-400'];
                            @endphp
                            <span class="px-2 py-0.5 rounded text-xs {{ $sColors[$ticket->status] ?? '' }}">
                                {{ str_replace('_', ' ', ucfirst($ticket->status)) }}
                            </span>
                        </td>
                        <td class="px-4 py-3 text-gray-500 text-xs">{{ $ticket->created_at->diffForHumans() }}</td>
                    </tr>
                @empty
                    <tr>
                        <td colspan="7" class="px-4 py-8 text-center text-gray-600">Sin tickets todavía</td>
                    </tr>
                @endforelse
            </tbody>
        </table>
    </div>

    <div class="mt-4">{{ $tickets->links() }}</div>
@endsection