Clinical records
Each consultation builds on the last
Patients, encounters, notes, diagnoses, allergies, medications, documents and consents. Specialty forms and traceable amendments.
vMédicos
Independent practices and health centers
A connected team. Every patient’s history within reach.
From the first message to clinical follow-up. vMédicos brings together a WhatsApp bot, scheduling and clinical records, with electronic e-CF invoicing through Olorun ERP.
Implementation matched to scope Message us on WhatsApp.
Implementation matched to scope
Official WhatsApp (Meta API)
Clinical records
Trust is part of the design
Who it's for
Just as useful for a single practice as for a whole center
A bot, scheduling and clinical records form the foundation of every vMédicos solution. We configure specialties, users and workflows for your centre.
Independent professional
Doctors, dentists, psychologists and psychiatrists, therapists and specialists with their own practice who handle their own WhatsApp.
- Stop losing patients by not replying in time.
- Let the bot book while you're with a patient.
- Reminders that cut down no-shows.
Health center or clinic
Clinics, medical and dental centers, and practices with multiple specialists and several calendars that need order and commercial control.
- Each doctor with their own calendar and schedule.
- Assign leads by owner and follow up.
- Team reports and a website with your services.
What it solves
The three gaps where patients slip away
It's not "another app": it tackles the concrete problems that cost a practice money every day.
Calls and messages that interruptThe phone rings mid-appointment and WhatsApp messages go unanswered until the evening — or never.
The bot answers frequently asked questions 24/7 and shares services, prices and hours without you lifting a finger.
Forgotten appointments and lost leadsPatients who don't show up, follow-up tracked by hand in a notebook, and people who asked once and were never contacted again.
A calendar with automatic reminders and a CRM that keeps every lead with their status and owner.
Little presence and little controlYou're not on the web, you don't know how many appointments your team closed, and everything depends on the front desk's memory.
A basic website with your services and professionals, plus team reports and follow-up in a single panel.
How it works
Three steps and the patient is booked
A bot, scheduling and clinical records form the foundation of every vMédicos solution. We configure specialties, users and workflows for your centre.
STEP 01
The patient writes
A message arrives on your WhatsApp. The bot greets, answers common questions and shows your services, prices and hours instantly.
STEP 02
The bot books
It offers the real available times and reserves the appointment on the spot, with no clashes or double-booking. Confirm, cancel or reschedule by replying to a message.
STEP 03
Your team follows up
Patients, encounters, notes, diagnoses, allergies, medications, documents and consents. Specialty forms and traceable amendments.
What's included
The vMédicos modules
A bot, scheduling and clinical records form the foundation of every vMédicos solution. We configure specialties, users and workflows for your centre.
WhatsApp bot
Always answering
- Answers frequently asked questions 24 hours a day.
- Shares services, prices, hours and location.
- Takes appointment requests and captures the lead.
- Hands the conversation to your team when needed.
vAgenda
Appointments without friction
- Booking, rescheduling and cancellations over WhatsApp.
- Automatic reminders that reduce no-shows.
- Each doctor with their own calendar and Google Calendar.
- Waitlist: a freed slot is offered to the next in line.
vCRM
No one gets lost
- CRM of clients and leads with their status and notes.
- Assignment and follow-up by owner.
- Pipeline: new, contacted, trial, converted.
- History of conversations, appointments and follow-up.
Basic website + Reports
Presence and control
- A basic website with your services and professionals.
- Contact, location and direct access to WhatsApp.
- Reports and tracking of your team's performance.
- All under your brand, with data hosted in the DR.
Capabilities for your centre
Clinical records · Electronic e-CF invoicing
A bot, scheduling and clinical records form the foundation of every vMédicos solution. We configure specialties, users and workflows for your centre.
Electronic e-CF invoicing
From care to invoice
Connect your centre’s billing to Olorun ERP. e-CF issuance requires a linked account, fiscal configuration and DGII authorization for the taxpayer.
A shared foundation. Your centre’s specialty.
From patient enquiries and scheduling to clinical records. We review the forms and equipment required by each specialty.
Dentistry
Dentistry, orthodontics, periodontics, endodontics and maxillofacial surgery. Adult and child odontogram and periodontal chart templates.
Ophthalmology
Scheduling, clinical records and documents. Vision, refraction, ocular-pressure forms and equipment connections are assessed per project.
Aesthetics and spas
Enquiries, appointments and service follow-up. Clinical records for medical care; wellness records adapted to the activity.
Psychology and psychiatry
Restricted clinical access and mental-health forms, with clinical decisions remaining with qualified professionals.
Physiotherapy and rehabilitation
Scheduling, functional assessment and clinical follow-up for physiotherapy and occupational therapy.
Nutrition
Nutritional assessment, history and patient progress with organized appointments.
Paediatrics and maternal health
Paediatrics, gynaecology and obstetrics, with paediatric growth and prenatal-care templates.
Medical practices and multidisciplinary centres
General and family medicine, internal medicine, cardiology, dermatology, endocrinology, gastroenterology, neurology, pulmonology, rheumatology, urology, ENT and surgical consultations.
Ophthalmic forms, equipment connections and specialist spa workflows require an agreed scope. A complete hospital system, LIS/PACS and automatic equipment integrations are separate requirements.
Plans & pricing
Choose where to start
Bot, scheduling and clinical records in every solution. Users, channels and complementary services depend on the plan; fiscal invoicing requires activation.
No CRM
Starter
To begin: so no one is left without a reply.
RD$3,700/ mo
One-time setup: RD$5,000
- Answers frequently asked questions 24/7
- Shares services, prices and hours
- Scheduling and appointment follow-up
- Clinical records
★ Most chosen
Agenda + CRM
Business
The practices' favorite: every patient with follow-up.
RD$6,500/ mo
One-time setup: RD$7,000
- Everything in Starter, plus:
- CRM of clients and leads
- Booking, rescheduling and cancellations
- Automatic appointment reminders
- Assignment and follow-up by owner
CRM + Basic website
Center
For the whole center: it answers, books and presents better.
RD$8,500/ mo
One-time setup: RD$12,000
- Everything in Business, plus:
- Basic website with services and professionals
- Contact, location and access to WhatsApp
- Team reports and follow-up
Not sure which one fits you? Tell us your case on WhatsApp and we'll recommend one.
Comparison
What each plan includes
| Includes | Starter | Business | Center |
|---|---|---|---|
| WhatsApp bot 24/7 | |||
| Services, prices and hours | |||
| Appointment requests + handoff to the team | |||
| vAgenda (booking, rescheduling, reminders) | |||
| Clinical records | |||
| vCRM (leads, statuses, owner) | |||
| Basic website (services and professionals) | |||
| Team reports and follow-up | |||
| Included users | 1 | 3 | 5 |
| Contacts per month | — | 1,000 | 2,000 |
| Monthly price | RD$3,700 | RD$6,500 | RD$8,500 |
| One-time setup | RD$5,000 | RD$7,000 | RD$12,000 |
Frequently asked questions
What people usually ask us
Does it support my specialty?
The core covers enquiries, appointments and clinical records. Several specialty forms exist; additional forms and integrations are assessed with your team.
Do all solutions include clinical records?
Yes. A bot, scheduling and clinical records form the foundation of vMédicos, configured for your centre and professionals.
Do I need a new WhatsApp number?
We use official WhatsApp through the Meta API. We can work with a dedicated number for your practice; we guide you through the process during setup.
Does it work if I have several doctors or professionals?
Yes. On the Business and Center plans each professional has their own calendar and schedule, and you can assign leads by owner and view team reports.
Are appointment reminders automatic?
Yes. The patient gets their reminder over WhatsApp and can confirm, cancel or reschedule by replying to a message — that reduces no-shows.
Can I issue e-CF invoices?
Yes, through Olorun ERP with fiscal activation. We review the issuing account and service type before activation.
Where does my patients' data live?
We define permissions, consent, retention and messaging-provider use to process only necessary data. The commercial chat is not a channel for clinical records. Privacy Policy.
Privacy & security
Your information, under control
Clinical roles, separation between centres and audit trails. Reception and billing access administrative information; ownership alone does not grant clinical access. Clinical notes are encrypted and signed notes are corrected through amendments.
Role-based access
Clinical roles, separation between centres and audit trails. Reception and billing access administrative information; ownership alone does not grant clinical access. Clinical notes are encrypted and signed notes are corrected through amendments.
Activity traceability
Sensitive actions are logged, so it's possible to know who did what and when.
Separation by practice
Each practice's or center's information is kept isolated from the others.
No data selling
We define permissions, consent, retention and messaging-provider use to process only necessary data. The commercial chat is not a channel for clinical records. Read our Privacy Policy.
Put your practice to work on WhatsApp
Message us and we'll show you how vMédicos would look for your practice or health center. No commitment.